FAQ

Frequently Asked Questions

Excited about eCash? So are we! Below, you will find answers to the most frequently asked eCash questions.

1. What is eCash?

eCash is a cryptocurrency that’s designed to be used as electronic cash. Just like the invention of emails made it possible to send direct messages online, eCash makes it possible to send money directly to other people online. This includes being able to use eCash to pay for goods and services.

2. What's the difference between eCash and Bitcoin ABC?

eCash is a cryptocurrency, whereas Bitcoin ABC is the software businesses use to interact with and maintain the eCash network. The team behind the Bitcoin ABC software also operates under the same name.

You can learn more about Bitcoin ABC at https://www.bitcoinabc.org/.

3. Why is eCash listed as BCHA on some exchanges?

eCash was briefly known as Bitcoin Cash ABC (BCHA). The eCash branding came into effect on July 1, 2021. Exchanges are strongly encouraged to update their older listings accordingly. You may still see eCash listed as BCHA on some exchanges if they haven't yet made the switch.

4. What can I use eCash for?

You can use eCash to send and receive payments without the need for a bank account. It’s available in every country, and you can use it to send and receive cross-border payments anywhere in the world.

5. I have coins on the Bitcoin Cash (BCH) network. How do I retrieve my eCash?

Simply download the latest Electrum ABC release and import your old Bitcoin Cash wallet: https://www.bitcoinabc.org/electrum/.

6. How do I get eCash?

Since eCash transactions go directly between you and whoever you’re paying or getting paid by, you don’t need a bank account to own it. Instead, you just need an electronic wallet. Once you have a wallet, you can get eCash by buying it on a cryptocurrency exchange and then sending it to your wallet. Other people can also send eCash to your wallet.

7. What is the base unit of eCash?

eCash uses ”bits” which make it easy to send small payments because you no longer have to handle unwieldy decimal places. For instance, instead of sending 0.00001000 bitcoins (which was the base unit used by BCHA), you’ll simply send 10 bits!

8. Where did eCash come from?

On November 15, 2020, the Bitcoin Cash (BCH) blockchain split into two chains. One of those chains was called BCHA for a time. This chain was what eventually became eCash.

9. How do I protect myself from scammers?

The exponential growth in crypto has unfortunately led to similar growth in scams. Here are some common ones to watch out for.

Email Phishing
Some scammers will send you an email impersonating a member of an official team and ask for money, a 12-word wallet seed, or a private key. Official team members will never send you an unsolicited email. For tech support, we will never ask for your wallet seed or private key. Never share your private key or your wallet seed with anyone.

URL Phishing
Scammers may send you a link to a website that looks like an official crypto website but does not have the same URL. You may think you are sending funds to your own wallet, for example, but are in fact sending them to a cloned page that is not your wallet. Always make sure the URL in your browser URL bar is correct. Always confirm a scanned QR code address matches what you expected.

Fake wallets
Always verify the SHA256 hash when you are downloading an official cryptocurrency wallet.

10. What's the best way to get technical support?

Please email us at contact@e.cash.